Shipping policy

Every order is personally prepared and carefully packed here.

• Processing. Your order will be processed as soon as payment is received. You will always receive a confirmation.
• Shipping time. Your package will be dispatched within 1 to 3 working days of your payment.
• Tracking. As soon as your package is on its way, you will receive a track-and-trace code.
• Shipping costs. Free shipping from €150 in Belgium and the Netherlands. Below that amount, shipping costs are calculated automatically at checkout, before you confirm. Outside Belgium and the Netherlands, shipping is not free.
• Pick up at the institute. You can also collect your order free of charge at the institute (Speureweg 22, Sint-Martens-Latem). It will be ready at the earliest the day after your order. Please send me a quick WhatsApp message at +32 475 37 27 80 first, so I'm sure to be there. Do you have an appointment coming up? Then I'll have your order ready for your next appointment.
• Delivery. Usually 1 to 3 working days after dispatch. In any case, your order will be delivered within 30 days of your purchase, unless we agree otherwise. If that is not possible, you may cancel the agreement and receive a full refund.
• Address. If a package is returned due to an incomplete or incorrect address, any additional shipping costs will be your responsibility. Please check your details carefully.

Questions? Send a WhatsApp message to +32 475 37 27 80 or an email to info.beautyplan@gmail.com.